Disclaimer & Privacy Policy
1. General Disclaimer
The content shared on theteapoet.com and associated social media pages is for informational and promotional purposes only. While we strive to provide accurate and up-to-date information, The Tea Poet makes no guarantees regarding the completeness, accuracy, or reliability of any content.
Any action you take based on the information provided is strictly at your own risk.
2. Product & Health Disclaimer
Our products are intended for general wellness and enjoyment purposes. The Tea Poet does not provide medical advice or health claims. Please consult with a healthcare professional before consuming herbal teas or making changes to your diet.
3. Affiliate & Promotions Disclaimer
Some content may include promotions, affiliate partnerships, or sponsored collaborations. The Tea Poet may receive a small commission for purchases made through affiliate links at no extra cost to you.
All opinions shared are our own, and we only collaborate with brands that align with our values.
4. Copyright & Intellectual Property
All images, text, logos, and designs on theteapoet.com and its social media platforms are the property of The Tea Poet unless otherwise stated. Unauthorized use, reproduction, or distribution is strictly prohibited.
5. Privacy Policy
This Privacy Policy describes how theteapoet.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. This Privacy Policy refers to any information about an identifiable individual (including the information below) as “Personal Information.”
Device Information
- Purpose of collection: To load the Site accurately for you and to perform analytics on Site usage to optimise our Site.
- Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
- Disclosure for a business purpose: Shared with our processor, WordPress.
- Personal Information collected: Web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Order Information
- Purpose of collection: To provide products or services to you to fulfil our contract, process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of collection: Collected from you.
- Disclosure for a business purpose: Shared with our processor, WordPress.
- Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Lawful Basis
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
- Your consent;
- The performance of the contract between you and the Site;
- Compliance with our legal obligations;
- To protect your vital interests;
- To perform a task carried out in the public interest;
- For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your Rights’ section below.
Your Rights
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, port it to a new service, and ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us at [email protected].
Additionally, if you are a resident of the EEA, we note that we process your information to fulfil contracts we might have with you or otherwise to pursue our legitimate business interests listed above. Please note that your information may be transferred outside of Europe, including to Canada and the United States.
Changes
We may update this Privacy Policy occasionally to reflect changes to our practices or for other operational, legal, or regulatory reasons.
6. Community Guidelines
We encourage positive conversations on our social media platforms. Any offensive, harmful, or spammy comments will be removed at our discretion.
By engaging with our website and social media pages, you agree to these terms.
If you have any questions, please contact us at [email protected].